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Techniques and Tools for Strategic Management in Healthcare

Andres De Jesus

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Kaplan University

 

Techniques and Tools for Strategic Management in Healthcare

            The need for enhancing quality and also safety advancement initiatives is vital in all health care centers. Quality health care is identified as the extent or the mannerism that medical associated care  for persons along with  related populations raise frequency involving anticipated outcomes along with being sincere  with prevailing professional comprehension. Processes that are identified as being inefficient, health insurance, levels of experience, distinctions in providers’ education and also enactment case mix involving the patients are involved in the contribution of complex health care. The following text will describe the aspect of quality development, tools used in enhancing quality development and the art of patient safety.

PART 1

            The aspect of regulatory compliance along with that of quality development in health care is considered to be inextricably connected. It is important for quality associated officers to possess skills involving quality advancement and vice versa. Regulatory compliance involves provision of quality services to individual patients at healthcare centers. Therefore, compliance is essential in attaining high reliability (Mark & Jerod, 2013). Hospitals are at the moment associated with low reliability. It indicates that hospitals are not capable of solving the issue of unsafe scenarios by adoption of the principle of high reliability. In the adoption of high reliability approach to hospitals, it is important to enact three key changes which are leadership aspect, incorporation of all the identified principles and also major adoption of effective and appropriate utility of development tools and techniques. The three key modules along with all vital components associated with appropriate regulatory compliance are considered to be the start of progress in an organization as focus is turned to quality improvement in association with health care.

            There are various tools selected specially for carrying out statistical process management via which individuals in the healthcare organizations can easily attain progressive quality advancement. The benefit of these identified tools is that they are capable of identifying the impacts associated with the processes which lead to unnatural variability in various processes which lead to errors and also poor quality as an outcome. The various tools include histograms, and DMAIC models. They can confidently determine the associated anomalous variability involved in the process and therefore enhance quality development.           

            Histograms expose the identified systematic implications involving the selected quality advancement processes and hence are involved in producing non-compliance. Histograms reveal the contribution associated with the normal dissemination of frequencies concerned monitored quality features. On the other hand, DMAIC approach is associated with systematic improvement of quality. In this mode, the project is pointed out, reviewing of historical information takes place and then there is definition of the scope of the various expectations. Thereafter, progressive whole quality effort standards are chosen, definition of objectives of the performance and definition of sources involving variability takes place (Information Resources Management Association.  As the current project is initiated, information is gathered to assess the manner in which enactments developed the process. In order to support the analysis, validated measures are implemented in order to determine the ability of the current process.

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PART 2

            The assessment sector is fundamental and essential in all EHR related implementation stages. It involves coming up with a plan that is adequate enough to measure and access the project. It is vital to practice efficient values of a leader in order to make determinations on what is not working out well. It is important to have a keen look at the current practice by having a perfect comprehension involving the same and also identifying the major goals associated with the process of improvement (Barrick, 2009). In addition, envisioning the future position associated with the practice is vital while setting the goals. Setting of goals is vital in guiding the act of decision making in the entire process.

            Benchmarking is vital in healthcare. Benchmarking is identified as the progressive and collaborative principle of taking measurements and also practicing comparison of the outcomes associated with key work associated process with those processes involving the best performers in assessing organizational performance. There are two kinds which are internal benchmarking and external benchmarking which is also known as competitive benchmarking.

            There are different techniques of benchmarking (Barrick, 2009).For the current project, dashboards and report cards are the essence of the benchmarking process of the project. Report cards represent only a single continuum of data. In addition, in case there is wide measurement of big goals, the whole structure involving the clinic ought to be enacted to enhance development scores. On the other hand, dashboards are considered to be tools that are necessary in facilitating insights, communication of changes along with various alerts. In addition, it gives the user an allowance to create patterns via important data.

 

 

            Although the two identified kinds of benchmarking serve a similar purpose they have different results. There are various differences that arise between internal and external benchmarking (Barrick, 2009).Internal benchmarking is involved in the identification of appropriate practices within an institution while on the other hand external benchmarking is utilized in analyzing comparative information between institutions to measure performance and developments which have emerged as a success in other institutions. Internal benchmarking is considered to rely on control to review the given data and assess what type the benchmark is while on the other hand external management provides comparison of data against rivals. Both types of benchmarks are important in presenting an outcome of a given project.

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PART 3

            Workflows are identified as the numerous mannerisms in which an office accomplishes its various myriad off tasks daily.EHR implementation requires good and efficient workflow in order to appropriately automate data flow. There are various workflow concepts like top down diagrams and swim lane diagrams. The concepts are vital in enhancing easiness in implementation of appropriate data technology (Information Resources Management Association, 2013).It is vital to make a redesign on the things that an office carries out from the top to the bottom. On the other hand, swim lane diagrams act as flowcharts that are used to visually convey the various steps involved in a process.

Top down diagram

Swim lane diagram

            Top down workflow are essential in assisting and enhancing patient flow and easing carrying out of tasks in the office. In addition, it is essential in enhancing good information flow (Information Resources Management Association, 2013).On the other hand, swim lane are vital in revealing the various steps associated with a process. In addition, they assist in seeking a single or more sources of issues or even identify potential issues that need to be developed. Moreover, they assist in examination of the handoffs which take place in the identified process. Moreover, they are essential in the demonstration of the new processes.

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PART 4

            Implementation of a current EHR is considered a monumental task in association with any healthcare centre. The prevailing projects are taken to be costly and have aggressive time periods. Project management techniques are therefore necessary in ensuring success of the project (Davis, & Stoots, 2013). A project possesses 5 phases which are initiation, planning, closing, management and the execution phase. In the first phase selection and definition takes place. There are various techniques involved in project management, however for the following project, gannt chart and risk analysis is the selected project management strategies.

Gant Chart representation

 

 

 

 

 

 

Risk Analysis Representation

 

            A Gantt chart is in most cases utilized in project management. It is considered to be among the numerous prominent and essential mannerisms of revealing tasks that are portrayed against time. Each activity is usually represented by an identified bar. It is vital in revealing the various activities that are taking place in the project. In addition, it is essential in given timelines of the project. It gives exact dates on the start and end of each activity (Davis, & Stoots, 2013). Moreover, it gives the length of each indicate activity. In general terms, it gives an overall overlook f the entire project in addition to associated dates. On the other hand, risk analysis technique is essential in understanding the exact level associated with risks that the identified project is having. In addition, it is vital in giving the managers and idea of what kind of risks have higher effects on the project and the manner in which they can be managed in order to avoid a fall in the process associated with the project. It is therefore vital for all healthcare organizations to utilize the most suitable project management techniques in their implementation of EHR in order to achieve maximum success in their operations. In addition, project management is vital in order to avoid affecting the patients negatively.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References

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Barrick, I. J. (2009). Transforming health care management: Integrating technology strategies.   Sudbury, Mass: Jones and Bartlett.

Davis, C., & Stoots, M. (2013). A guide to EHR adoption: Implementation through           organizational transformation. Chicago, IL: Healthcare Information and Management       Systems Society.

 Information Resources Management Association. (2011). Clinical technologies: Concepts,             methodologies, tools and applications. Hershey, PA: Medical Information Science            Reference.

Information Resources Management Association. (2013). User-driven healthcare: Concepts,             methodologies, tools, and applications. Hershey, PA: Medical Information Science           Reference.

Mark R Chassin and Jerod M. Loeb:  “High-Reliability Health Care:  Getting There from Here.” The Milbank Quarterly 2013; vol. 91, no. 3, pp. 459-490.

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